Knowledgebase Articles

Our Exchange Web Services support allows you to easily integrate push email as well as calendar and contact synchronization with Apple Mail. Simply follow these steps on your Mac:

1. Open the System Preferences app (found in the Applications folder in the Finder, or use Spotlight Search, Command + Spacebar, and search for it.)
2. On the left side menu click Internet Accounts.
3. Select Add Account...
4. Select Microsoft Exchange.
5. Enter your full Name and Email Address.
6. Click the Configure Manually button.
7. Your name and email address should be there already, then provide the correct email Password value.
8. Click the Sign In button.
9. You'll be asked for the Internal and External URLs, both of which should be entered as: https://mail.activesend.com/EWS/Exchange.asmx (Ignore the red error that says "unable to verify account name or password" because that was there before you provided the URLs.)
10. Click the Sign In button again.
11. The five services shown should be left checked/selected for best connectivity and sync between multiple devices.
12. Click the Done button.

At this point you should see an account summary indicating the account was successfully set up. In Mail, iCal and Address Book your data will be synchronized with your business class e-mail account.